Arab News
Arab news,
Thu, Oct 09, 2025 | Rabi al-Thani 17, 1447
Riyadh Air ready for take-off with first flight to London on Oct. 26
Saudi Arabia:
Announced at its headquarters in the Kingdom’s
capital, Riyadh Air is officially taking to the skies — and it’s earlier than
you think.
The airline’s maiden flight will depart from
Riyadh to London’s Heathrow on Oct. 26 with a Boeing 787-9 technical spare
aircraft named “Jamila,” which means “beautiful” in Arabic.
Riyadh Air, the newest national airline for Saudi
Arabia, was announced in 2023 and is owned by the Kingdom’s Public Investment
Fund.
As well as revealing the maiden flight, the
airline also announced a string of fresh updates — from its opening of a luxury
lounge, launching of a loyalty program, as well as new high-profile
partnerships.
Talking to Arab News, Riyadh Air CEO Tony Douglas
said: “I’ll be honest, on a personal level it’s almost overwhelming. And I’m
probably speaking on behalf of the whole of the Riyadh Air family. It is a
historic moment. It’s been a three-year pathway to perfect, and the next stage
of this is leading us through to going live on Oct. 26, daily service to London
Heathrow.”
"We’ve got two new aircraft soon to be delivered.
We need three to start commercial operations, with ticket sales to the general
public. So we’re going to put Jamila, which is our technical spare aircraft,
onto Heathrow first. When the first new one gets delivered, we switch Jamila on
to Dubai, second destination. The new aircraft goes on to Heathrow.”
Flights to Dubai will soon follow, with winter
2025 and summer 2026 destinations to be announced imminently.
"When the second new aircraft arrives, that one
goes on to Dubai, Jamila retires as the technical spare and then we open to
general public sales. And it’s going to be very soon,
“It’s very, very soon. The first aircraft came out
the paint shop 10 days ago. It’s finished. Obviously, testing and certification,
it takes time. We’re not in control of it, hence the reason we’re not giving a
precise date. But why have we done this release, this press conference today, is
we know it’s imminent,” the CEO added.
“We are not just selling tickets; we are selling
an experience,” Osamah Al-Nuaiser, senior vice president of marketing and
corporate communications, told Arab News.
The first daily launch flights will carry select
guests, allowing the airline to refine operations and the overall experience
before general commercial passengers are welcomed.It was also announced that
travelers will be welcomed into Riyadh Air’s first premium airport experience —
the “Hafawa Lounge” at King Khalid International Airport, located between
Terminals 1 and 2.
“Hafawa” is an Arabic word that embodies warmth
and hospitality. Spanning nearly 2,000 sq. meters and accommodating 370 guests,
the lounge is exclusively for Business Elite and Business Class travelers and
will have private and communal spaces and dining areas.
Riyadh Air is also launching its loyalty program “Sfeer,” now
open to travelers via the Riyadh Air website.
Meaning “Ambassador” in Arabic, early registrants
will receive priority bookings and other perks.
When fully activated in 2026, “Sfeer” will feature
gamified challenges, leaderboards, invitations to exclusive events,
complimentary onboard Wi-Fi and a range of benefits from global partners.
Commenting on Sfeer, the CEO said: "So this is
really exciting for us as well. To the best of our knowledge, we can’t think of
another airline that launched the loyalty program at exactly the same time as
launching the airline. One of the many benefits of signing up straight away to
become a Sfeer member is you will become a Founders Club member as well. That
will give lots of unique benefits, but also the ability to start now planning
your travel with Riyadh Air.”
A cornerstone of Riyadh Air’s international
strategy is its partnership with Saudia Airlines, the Kingdom’s national
carrier, Al-Nuaiser emphasized.
“Saudia Airlines is very important. We started the
first airline partnership with Saudia and the reason being we need to integrate
not compete. Of course, we need to make sure that there’s synergy between both
national carriers,” Al-Nuaiser told Arab News.
The arrangement allows travelers to earn and
redeem loyalty points across both carriers, Riyadh Air and Saudia, strengthening
integration and connectivity rather than competition.
A partnership with Saudi wellness brand Kayanee
was also announced, which will see the company provide loungewear and amenity
kits for Business Elite, Business, and Premium Economy cabins.
Another major announcement focuses on Riyadh Air’s
partnership with the popular ride-sharing brand Uber, which is already
widely-used in Saudi Arabia. This collaboration will provide seamless ground
transportation for travelers and integrate loyalty benefits, marking a key step
in connecting the seamless transport of passengers from doorstep to departure.
Cabin crew uniforms are designed by Paris-based
Saudi designer Mohammed Ashi, and were unveiled in June, 2024, at Haute Couture
Week in the French capital.
As announced earlier this year, Riyadh Air’s
catering will be handled by Saudi company Catrion under a five-year, SR2.3
billion ($610 million) contract, ensuring consistent food and beverage quality
across all flights. Menus promise to blend Saudi and international flavors for a
premium culinary experience— and plenty of Saudi coffee.
Since its launch two years ago, Riyadh Air has
partnered with 10 other global carriers including Delta, Virgin Atlantic, and
Turkish Airlines, as well as China Eastern, Singapore Airlines, and EgyptAir,
enabling gradual network expansion.
Underlining the pace of its development, Riyadh
Air has grown from fewer than 10 employees to nearly 600.
“I’m employee number nine in the airline. So I’m
part of the founding members of Riyadh Air. Never been prouder than seeing the
establishment of this airline come to life, but also to have been blessed with
the team that has been growing the trajectory,” Al-Nuaiser said.
He also emphasized Riyadh Air’s Saudi roots and
cultural mission, saying: “We are from Riyadh and we will serve the people of
Riyadh and the people of the Kingdom first. At the same time, we want to attract
tourists and business travelers as part of the national strategy for tourism.”
Al-Nuaiser added: “We want to take the hospitality
and generosity of the people and make sure that we also carry that and connect
Riyadh to the world and the world to Riyadh. Flying is such a beautiful
privilege— we want to bring a little bit of glamor back to the skies. We want to
create an icon that we all are proud of.”